This Privacy Policy explains how Andrei Baklanov, sole proprietor (“we,” “us,” or “our”) collects, uses, and protects your information when you contact Fence & Deck Repair — residential fence, gate and deck repair on the San Francisco Peninsula — by phone, text message, or through this website.
Information We Collect
When you call us, send us a text message, or submit a request form on this website, we may collect your name, your phone number or email address, your city, the photos you send, and the content of the messages and requests you send to us.
How We Use Your Information
We use the information you provide to:
- Respond to your inquiry or service request.
- Prepare an estimate and schedule and coordinate the work.
- Send you a single text-message reply if you call our business number and we are unable to answer. This is the only type of text message we send.
We Do Not Sell or Share Your Information
Mobile phone numbers and SMS consent are never sold, rented, or shared with third parties or affiliates for marketing purposes.
No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from any sharing whatsoever and are not shared with any third party. We use this information only to run the messaging program described in our SMS Terms & Conditions.
Requests Passed to the Contractor
Form requests (name, phone, photos, city) may be passed to the contractor who performs the work solely to respond to the request. This does not include text messaging opt-in data or consent.
Message Frequency and Rates
Message frequency varies and is recurring based on your interaction with us. Message and data rates may apply.
Opt-Out and Help
You can opt out of text messages at any time by replying STOP to any message you receive from us. For assistance, reply HELP or contact us at the email below.
Data Retention and Security
We retain your information only for as long as needed to provide our services and to meet legal or recordkeeping requirements. We use reasonable administrative and technical safeguards to protect your information against unauthorized access, use, or disclosure.
Contact Us
If you have any questions about this Privacy Policy, contact us at tririm@gmail.com or (650) 780-3325.